Philosophy and Purpose
Since the venture, the company has been adhering to the "technology based on the market, to win the trust service" business philosophy, as always, the spirit of "simple, practical and efficient" concept, to provide customers with the most practical products and the best service. We are willing to do with the customer long-term, partner-style cooperation, the success of our customers is our own success, "through thick and thin, win-win cooperation" will be my company to provide long-term technical support services. From our perspectives:
Service is a culture, not just a system, procedures, should be integrated into the corporate culture, for all employees to accept and pursue.
Service content from the user's needs. We will continue to provide users with high quality and efficient services, and through paid services to increase the service of self-hematopoietic mechanism to improve service quality, while seeking service content and service improvements, so that the two sides get the best benefits.
We provide users with standardized, professional, diversified, product services. Standardization on behalf of service standards, professional representatives of the quality of service, diversified on behalf of the service content, product on behalf of different quality of service and value to customer satisfaction as a measure.


Tel: 010-51628376  Contact: Mr. Peng


Service Content and Commitment
Before the purchase, we will be based on customer comments and requirements, comprehensive analysis, recommended to the customer the most practical needs of the product, and let customers know the performance characteristics of selected products.
In the product purchase, we are committed to let customers know the completion of the product clearly. In strict accordance with the relevant provisions of the terms of the contract delivery to ensure that the product intact, and within the specified time to the customer request to the location.
Products in the warranty period, in the normal storage, maintenance, use conditions, if quality problems, responsible for free repair or exchange, and provide the maintenance and repair knowledge; due to improper use of the buyer caused the product damage or work is not Normal, the company's products to provide paid maintenance services. Products that are not covered by the warranty period will also provide paid maintenance services.
The company promises:
· We attach great importance to your quality feedback, and all quality feedback will be answered;
· During the warranty period, in addition to man-made damage and force majeure, the equipment itself is subject to quality problems and is committed to maintenance services.
· Our company provides long-term technical support. If you require the seller to come to the door during the warranty period, only the cost will be charged (in China).
· Our company has sufficient supply of wearing parts, if the buyer asked to order spare parts, our company can provide timely.


Technical support hotline
If you have any requirements for product and service , please contact us in time.

Service Phone: 010-51628376

Complaints phone: 13520182767  

Email: swtongda@swtongda.com